Terms and Conditions

Read Carefully

By placing an order with us you agreee and understand the following.

  1. Design (layout/Set-up) fees are NOT refundable.

  2. Cancelled orders will be charged a 10% fee of total. Jobs can’t be cancelled once production has begun.

  3. Jobs will be considered abandoned if we don't hear from you within 30 days from the date your order was placed.

Regarding proofs. Check carefully.

  1. Proof colors on your device may look different from the final printed product.

  2. No job will be printed without verbal, email, or text approval.

  3. Turn around time for production starts counting after your approval.

  4. Errors and omissions are the customer’s responsibility.

  5. No changes can be made after your artwork has been approved.

Once your order is complete.

  1. Unclaimed completed Jobs or orders could be discarded after 30 days with no right to refunds of any kind.

  2. Past due invoices are subject to a late fee of 1.5% per month after the first 30 days.

  3. Any problem with your order, shortages, must be reported within 72 hours.

  4. Files and artwork are saved in our servers. You can get a copy for $10 at the time of completing your order. If you require a copy of your files at a later date, there is no guarantee that your files will be available and the cost for retrieving your files will be determined at our discretion.

  5. Some elements in your design may be instances of clip art for which neither Pixel Box Graphics or your business can claim ownership of such artwork.